Privacy policy

This legal notice gives you details of how we collect and process your personal data in connection with your use of our website https://cosladafon.com/, including any information you may provide to us through the site when you contract a service or purchase a product, subscribe to our newsletter or provide your contact details through the form provided. When you provide us with your data, we inform you that our services are not available to people who are not able to give their consent, so when you send us the forms, you guarantee that you have sufficient capacity to give your consent. We inform you below of the data protection policy of : CFON TELECOMUNICACIONES S.L.

1. Responsible for data processing.

Details of the person responsible : CFON TELECOMUNICACIONES S.L. with CIF: B01984079 and address at : C/ Bocanegra 2 , Málaga (29003) and telephone: 602 47 54 02. E-mail: info@cosladafon.com Registered in the Trade and Companies Register of CFON TELECOMUNICACIONES S.L., is the data controller (hereinafter referred to as 'we', 'us' or 'our').

2. What data is collected?

The General Data Protection Regulation defines the personal data any information relating to an identified or identifiable natural person, i.e. any information enabling a person to be identified. This does not include anonymous or percentage data. Personal data that may be collected directly from the data subject will be treated confidentially and will be integrated into the corresponding processing activities, which are the property of CFON TELECOMUNICACIONES S.L.. We may process certain types of personal data on our website, in particular:

• Identity data: surname, first name and user name.
• Contact details: e-mail, telephone or billing address.
• Financial data: bank details and other details of purchases made.
• Profile data: user name and password, purchases made.

We do not collect data relating to particular categories of personal data (data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership and information about your health, genetic or biometric data). If you are required by law or by a contract between us to collect personal data and you refuse to provide it, we may not be able to perform the contract or provide the service and you must inform us in advance.

3. How do we collect your personal data?

We collect personal data in the following ways:

• By using the form on our website, our contact e-mail, by telephone or by post, when :
  • Request information about our products or services
  • Contract for the supply of our services or products
  • Access to training courses
• Through technology or automated interactions: On our site, we may automatically collect technical data about your computer, your browsing actions and your usage habits. This data is collected using cookies or similar technologies. For more information, you can consult our cookie policy here (Third-party cookies from Trustpilot are used)
• Through third parties :
  • Google: analytical or research data. Outside the European Union.

4. Purpose and legitimacy of the use of your data.

The most common uses of your personal data are as follows:

• For the conclusion of a contract between CFON TELECOMUNICACIONES S.L. and you.
• When you consent to the processing of your data
• when we need it to comply with a legal or regulatory obligation.
• Where this is necessary for our legitimate interests or those of a third party.

The user may revoke the consent given at any time by sending an e-mail to info@cosladafon.com or by consulting the section on the exercise of rights below. Below is a table showing how and why we will use your personal data and the type of personal data we will process. We may process some personal data for additional legal reasons, so please email info@cosladafon.com if you need details.

Objective	Type of data	Legitimacy of the treatment
To request information, please use the contact form	– Name – Telephone – Email	Consent of the person concerned
Access to trainings	– User – Password	Consent of the data subject Legitimate interest Performance of a contractual obligation
Purchasing products or services	– Name – First name – Email – Adress	Legitimate interest Consent of the data subject Performance of a contractual obligation

Objective: we will only use your data for the purposes for which we collected it, unless we reasonably believe that we should use it for another purpose, provided that we inform you in advance so that you are aware of the lawful reason for the processing and that the purpose is compatible with the original purpose.

5. How long will we keep your data?

It will be kept for as long as is necessary to fulfil the purpose for which it was collected and to determine any liabilities that may arise from that purpose and from the processing of the data. The provisions of the various regulations concerning the retention period apply, insofar as they are applicable to this processing. Data relating to subscribers by e-mail or form: From the moment the user signs up until they unsubscribe.

6. Exercise of data protection rights

How to exercise these rights?Users can address a communication to the head office ofCFON TELECOMUNICACIONES S.L. or to the email address info@cosladafon.com, attaching in both cases a photocopy of your ID card or another similar identification document, to request the exercise of the following rights:

• Accessregarding your personal data: you can request CFON TELECOMUNICACIONES S.L.if you use your personal data.
• To request your correction, if they were not correct, or to exercise the right of access to information. right to be forgotten regarding them
• To apply for thelimitation of processing, in this case, is retained only byCFON TELECOMUNICACIONES S.L. for the exercise or defense of rights
• A subject to their processing CFON TELECOMUNICACIONES S.L. will cease processing the data in the manner you have indicated, unless, for legitimate reasons or for the exercise or defense of potential claims, the data must continue to be processed.
• A la portability Data portability: if you wish your data to be processed by another company, CFON TELECOMUNICACIONES S.L., facilitate the portability of your data to the new data controller.

You can use the forms provided by the Spanish Data Protection Agency to exercise the aforementioned rights: Here Complaint to the Spanish Data Protection Agency: if you believe there is a problem with the way in which CFON TELECOMUNICACIONES S.L. handles your data, you can address your complaints to the corresponding supervisory authority, the competent authority in Spain: Spanish Data Protection Agency We will ask you for specific information to help us confirm your identity and to ensure your right to access your personal data (or to exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to anyone who is not authorized to receive it. We will process all requests within the legal timeframe of one month. However, this period may be exceeded if your request is particularly complex. In this case, we will inform you and keep you updated.

7. Transfer of personal data

It is possible that, as part of our work, we may need the assistance of third parties, who will only process the data to provide the contracted service, and with whom we have implemented corresponding measures to guarantee your rights:

• Service providers providing information technology services and systems management.
• Professional advisors, including lawyers, auditors, and underwriters, who provide advisory services in banking, legal, insurance, and accounting matters.

All subcontractors to whom we transfer your data will respect the security of your personal data and process it in accordance with the GDPR. We only authorize these subcontractors to process your data for specific purposes and in accordance with our instructions. However, to comply with transparency requirements, you can request a list of the companies that provide services to us by sending an email to the following address: info@cosladafon.com.

8. Data security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. Additionally, we limit access to your personal data to employees, agents, subcontractors, and other third parties who have a professional need to know such data. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so, in accordance with Articles 33 and 34 of the GDPR.